Getting Started:
Booking your telehealth consultations

Getting Started: Booking Your Telehealth Consultation with MOCA Health

At MOCA Health, we aim to make the process of accessing medicinal marijuana easy, convenient, and safe. Through our fully compliant telehealth service, we provide Australian patients with the opportunity to consult with healthcare professionals from the comfort of their own homes. If you're considering medicinal marijuana for your treatment needs, including pre-rolled marijuana products, booking a telehealth consultation with MOCA Health is the first step toward getting started on your wellness journey.

This guide will take you through the simple process of
booking your consultation, what to expect during the consultation, and how we assess your suitability for pre-rolled marijuana products.

Step 1: Booking Your Telehealth Consultation

Booking your telehealth consultation with MOCA Health is straightforward and can be done online through our easy-to-use system. Whether you're a new patient or a returning one, the process is designed to be simple and user-friendly.

Online Booking System:

1. Visit Our Booking Page: To get started, visit the booking page on our website. You’ll find a link to the booking system on the homepage and the “Book Now” button on various pages throughout the site.

2. Choose Your Consultation Type: Select the type of consultation that suits your needs. We offer consultations for a wide range of conditions, including chronic pain, anxiety, insomnia, and other qualifying medical conditions.

3. Fill Out Your Details: Provide your basic contact information and a brief overview of your medical history. This information helps us understand your needs and allows our medical team to prepare for your consultation.

4. Pick a Date and Time: Our telehealth consultations are available at convenient times throughout the week. You can choose a time that best fits your schedule. Our system will show you available time slots, and you can select the one that works best for you.

5. Payment and Confirmation: Once you’ve chosen your preferred time, you'll be asked to make a payment for the consultation. We offer secure online payment options for your convenience. After payment, you’ll receive an email confirmation with the date and time of your consultation, as well as any instructions or documentation you may need to prepare.

Step 2: Preparing for Your Consultation

After booking your consultation, there are a few simple steps you should take to ensure you are fully prepared:

1. Medical History: Have a summary of your medical history ready, including any current medications you are taking, medical diagnoses, and previous treatments. This will help the healthcare professional evaluate whether medicinal marijuana is a suitable treatment option for you.

2. Telehealth Setup: Ensure that you have a device (laptop, tablet, or smartphone) with a working camera and microphone for the video consultation. You’ll also need a stable internet connection to ensure the session runs smoothly.

3. Prepare Questions: If you have specific questions about medicinal marijuana, such as how it can help with your condition or which products may be best for you, write them down before the consultation. This will help you make the most of your time with the healthcare professional.

Step 3: What to Expect During Your Telehealth Consultation

Your telehealth consultation will typically last 20 to 40 minutes, depending on the complexity of your case. Here’s what you can expect during your appointment:

Initial Discussion:

1. Introduction and Review of Your Medical History: The healthcare professional will begin by asking about your medical history, current symptoms, and any previous treatments. This helps them understand your unique health needs and ensures that medicinal marijuana is a suitable option for you.

2. Discussing Your Symptoms and Needs: You’ll have the opportunity to explain your symptoms in detail. Whether you’re suffering from chronic pain, anxiety, sleep disorders, or other qualifying conditions, the healthcare provider will listen to your concerns and assess how medicinal marijuana could fit into your treatment plan.

Assessment of Suitability for Pre-Rolled Marijuana:

1. Evaluation of Your Condition: Based on your medical history and symptoms, the healthcare professional will assess whether pre-rolled marijuana is a suitable treatment option. Pre-rolled marijuana offers a convenient and fast-acting form of medicinal marijuana, making it a good choice for certain conditions, especially those that require rapid relief such as chronic pain or anxiety.

2. Discussion of Strains and Dosage: The healthcare professional will discuss different marijuana strains (Sativa, Indica, or Hybrid) and the THC and CBD ratios that may be appropriate for your condition. They will also discuss the correct dosage and how to use the pre-rolled marijuana effectively to achieve the best therapeutic results.

3. Legal Requirements and TGA Compliance: The healthcare professional will ensure that the prescription meets all TGA (Therapeutic Goods Administration) regulations. MOCA Health is committed to full compliance with Australian law, ensuring that you receive legal and safe access to medicinal marijuana.

Next Steps:

1. Prescription: If suitable, the healthcare provider will issue a prescription for medicinal marijuana, including pre-rolled marijuana products if appropriate. You’ll receive a formal prescription via email or through the secure online platform.

2. Follow-up Plan: Depending on your needs, the healthcare provider may recommend a follow-up consultation to monitor your progress and adjust the treatment plan if necessary. Our team is committed to supporting you every step of the way to ensure optimal therapeutic outcomes.

Step 4: Receiving Your Medicinal Marijuana

Once your prescription is issued, you can easily order your pre-rolled marijuana or other medicinal marijuana products through our online platform or through your local pharmacy, as per the regulations. MOCA Health ensures that all products are sourced from fully licensed and compliant suppliers, guaranteeing their quality and safety.

You’ll receive your products directly, and we will guide you on how to use them safely and effectively. We also offer ongoing support and are happy to answer any questions that arise during your treatment.

Step 5: Easy Follow-Up and Ongoing Support

At MOCA Health, we believe that healthcare is an ongoing process. After your initial consultation and prescription, you’ll have continued access to our team for follow-up consultations and support. Whether you have questions about your dosage, side effects, or adjustments to your treatment, we are here to provide the assistance you need.

Our telehealth platform allows you to schedule follow-up consultations as necessary, ensuring you always have access to the care and advice you require.

Conclusion: Taking the First Step Towards Better Health

Booking your telehealth consultation with MOCA Health is simple, convenient, and secure. We are here to help you navigate the process of accessing medicinal marijuana, ensuring that you have all the support you need. Whether you are seeking relief from chronic pain, anxiety, or other conditions, our team of healthcare professionals is here to guide you on your journey to better health.

Start by booking your consultation today, and let MOCA Health be your trusted partner in accessing high-quality, compliant medicinal marijuana.